897bd Privacy Policy
Your personal information is completely safe with us. In this policy we clearly explain how your information is collected, used, and kept secure.
Important Notice: This privacy policy applies to all users of the 897bd platform. By using the platform, you are considered to have given your consent to all the terms of this policy.
1 Introduction and Purpose
897bd is a safe and reliable online casino and betting platform operated for players in Bangladesh. Protecting your privacy is one of our top priorities. The purpose of this privacy policy is to inform you with full transparency about what kind of information we collect, why we collect it, and how that information is used and stored.
Please read this 897bd privacy policy carefully before using our platform. This policy has been prepared in accordance with the applicable laws and data protection regulations of Bangladesh and may be updated from time to time.
2 What Information We Collect
We collect the following types of information during registration and use of the 897bd platform:
A. Personal Information Provided Directly
- Full name, date of birth, and national identity card details (for age verification purposes)
- Email address and contact information
- bKash, Nagad, or Rocket account number (for payment processing)
- Username and password chosen by the user
- Information provided when contacting support
B. Automatically Collected Information
- IP address and device identifier
- Browser type, operating system, and technical details of the device
- Date, time, and session duration of platform access
- Pages visited and activity history
- Information collected from cookies and similar tracking technologies
C. Transaction-Related Information
- Deposit and withdrawal history and amounts
- Records of betting and gaming activity
- Information on bonuses and rewards received
3 Purpose of Data Collection
We collect your information only for lawful and specific purposes. The main reasons your information is used on the 897bd platform are as follows:
- To complete account registration and identity verification, and to prevent access by those under 21 years of age
- To process secure financial transactions via bKash, Nagad, and Rocket
- To improve the quality of platform services and personalize the user experience
- To provide 24/7 customer support in Bengali
- To prevent fraud, deception, and unauthorized access
- To ensure compliance with responsible gaming policies
- To send relevant bonus offers and promotional information (with your consent)
- To resolve technical issues and maintain system security
4 Data Storage and Security
To ensure the security of your personal information, 897bd has adopted the highest standard of technical and administrative measures. Our data protection practices:
Technical Security
- All data transmissions are secured using SSL (Secure Socket Layer) encryption technology
- Passwords are stored using strong encryption methods — they are never stored in plain readable form
- Regular security audits and vulnerability assessments are conducted
- Financial transaction data is stored on separate secured servers
Administrative Security
- Only authorized personnel may access your information for specific required purposes
- All staff are bound by strict confidentiality agreements
- Data access logs are maintained and reviewed regularly
Retention Period: Your information is retained for as long as your account is active and for as long as necessary to meet applicable legal requirements after it is closed.
5 Sharing Information with Third Parties
We do not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:
- With payment processors such as bKash, Nagad, and Rocket — solely to complete transactions
- With technology and service provider partners — who assist in operating the platform on our behalf
- With legal authorities — only in response to a court order or a valid legal demand
- With fraud prevention agencies — for investigating unauthorized activity
When sharing information with any third party, we ensure that they also follow the same standard of privacy protection. We never disclose your information to third parties for marketing or advertising purposes.
6 Cookie Policy
The 897bd platform uses cookies and similar technologies to improve your browsing experience.
Types of Cookies
- Essential Cookies: Required for the basic operation of the platform; without these the site will not function properly
- Functionality Cookies: Used to remember your preferences, language settings, and login state
- Analytics Cookies: Help improve service quality by analyzing how the platform is used
You can control cookies by changing your browser settings. However, disabling essential cookies may affect some functions of the platform.
7 Your Rights
You have the following rights regarding your personal information:
- Right of Access: You may request a copy of the information we hold about you
- Right of Rectification: You may request correction of any inaccuracies in your personal information
- Right of Erasure: In certain circumstances you may request that your information be deleted
- Right to Restrict Processing: In certain circumstances you may request that the use of your information be limited
- Right to Withdraw from Marketing Communications: You may opt out of promotional communications at any time
- Right to Lodge a Complaint: You may report any breach of our privacy policy directly to our support team
To exercise these rights, contact us via our 24/7 live chat support or by email. We will respond to your request as quickly as possible.
8 Protection of Minors
The 897bd platform is for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21.
Age verification is mandatory at the time of registration. If we become aware that a minor has opened an account by providing false information, that account will be closed immediately and all related information will be securely deleted.
9 Data Transfer
897bd operates an international service. In some cases your information may be stored or processed on servers located in other countries. In such cases we ensure that:
- Industry-standard encryption technology is used for any data transfer
- International standard regulations for the protection of customer data remain applicable
- Third-party service providers are contractually bound to comply with our privacy standards
10 Policy Changes and Updates
We may review and update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:
- Displaying a notification when you log in to the platform
- Sending a message to your registered email address
- Changing the "Last Updated" date at the top of this page
Continuing to use the platform after a revised policy is published will be considered as your consent to the updated terms. We therefore recommend reviewing this page regularly.
11 Responsible Gaming and Data Protection
897bd's privacy policy and responsible gaming commitment complement each other. By analyzing data about your gaming behavior, we can identify potential signs of problematic gaming and provide assistance where needed.
To learn more about responsible gaming, please read our Responsible Gaming page. If you feel your gaming habits are getting out of control, please contact our 24/7 live chat support.
Remember: Gaming is for entertainment only. For ages 21 and above. Please play responsibly.
12 Legal Basis
We process your information on the following legal bases:
- Contractual Necessity: Processing information necessary to fulfill our service agreement with you
- Legal Obligation: Using information necessary to comply with applicable laws and regulations
- Legitimate Interests: Processing information to prevent fraud and protect the security of the platform
- Consent: Your given consent for marketing communications and optional services
Privacy Contact
If you have any questions or concerns about the privacy policy, please contact us.
Live Chat Support
Get support in Bengali 24 hours a day, 7 days a week. Contact our live chat for an immediate answer to any privacy-related question. 24/7 Support in Bengali
Email Contact
Contact us by email to submit a request to access, correct, or delete your information. [email protected]
Data Protection Request
Send us a written request to access, correct, or delete your personal information. We will respond within 30 business days. Secure and Fast Response
Related Policies and Information
Read these pages to learn more about your rights and responsibilities: